Analyst IT (part-time) Tue Nov 26 00:00:00 CST 2019 Amsterdam, Amst 611179700 17865 Corporate E Permanent <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Hasbro SA, based in Delemont Switzerland, manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries.  Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe  Hasbro BV ('the Company') provides sales/marketing and other services to HET and HIT in the Netherlands. Hasbro Emerging Markets BV ('the Company') provides services to Hasbro SA in supporting its third party distributor markets.</span></span></p> <p>This is a permanent, part-time role (4 days per week)</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">We at Hasbro SA are looking for a new colleague on our IT department based in our Amsterdam office. Wouldn&#39;t it be great to be part of our organization, which develops and produces the most loved toys in the world? Do you want to contribute to the growth of Hasbro in challenging digital landscape and is IT your passion? Than we are looking for you and this is your chance to become our new IT Analyst!</span></span></span></p> <p>&nbsp;</p> <p><span style="font-size:9pt"><span style="font-family:&quot;Trebuchet MS&quot;,sans-serif"><span style="color:#000000">&nbsp;</span></span></span><strong><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">What are you going to do?</span></span></span></strong></p> <p>&nbsp;</p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">The Hasbro IT department is looking for an IT Analyst professional who will support our EMEA business users &amp; internal IT. &nbsp;</span></span></span></p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Hasbro is always focused on growth, you are going to contribute to this ambition in this role and at the same time you get all the opportunities to develop personally and professionally in a team with enthusiastic and ambitious colleagues. </span></span></span></p> <p>&nbsp;</p> <p><span style="font-size:9pt"><span style="font-family:&quot;Trebuchet MS&quot;,sans-serif"><span style="color:#000000">&nbsp;</span></span></span><strong><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Your tasks as a Analyst IT will include</span></span></span></strong></p> <p>&nbsp;</p> <ul> <li><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Provide 1st and 2nd line support for all technical matters within Hasbro and escalate where appropriate.</span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Use the Service Management tool for reporting and tracking Incidents and Requests ensuring SLAs are adhered to.</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Assisting the Infrastructure team in 3rd line duties on site.</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Complete rollout of new hardware and software, maintaining asset records.</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Create, review and update documentation as required.</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Assist with ad-hoc business events and special requirements.</span></span></span></span></span></span></span></span></li> </ul> <p><span style="font-size:9pt"><span style="font-family:&quot;Trebuchet MS&quot;,sans-serif"><span style="color:#000000">&nbsp;</span></span></span><strong><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">What do we offer you beside an attractive salary and secondary employment conditions?</span></span></span></strong></p> <ul> <li><span style="font-style:normal"><span><span style="tab-stops:list 36.0pt"><span style="font-size:8.5pt"><span style="font-family:&quot;Arial&quot;,sans-serif">A challenging role, within an informal and flat organization with a global reach</span></span></span></span></span></li> <li><span style="font-style:normal"><span><span style="tab-stops:list 36.0pt"><span style="font-size:8.5pt"><span style="font-family:&quot;Arial&quot;,sans-serif">A role in which you, together with your colleagues, get a lot of freedom and ownership and you get the chance to contribute directly to the growth of our organization</span></span></span></span></span></li> </ul> <p><span style="font-size:9pt"><span style="font-family:&quot;Trebuchet MS&quot;,sans-serif"><span style="color:#000000">&nbsp;</span></span></span><strong><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">For this role we would require the following background and skills:</span></span></span></strong></p> <ul> <li><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Experience working in a corporate IT support role supporting Microsoft technology</span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Excellent Customer Service skills</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Strong administrative &amp; organizational skills</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Excellent working knowledge of Windows OS and MS Office, SCCM, support tools including Service Now and 0365 products</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">ITIL v3 Foundation Qualification (IT Bachelor Degree)</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Basic knowledge of PC, LAN/WAN, Internet &amp; Email technologies&nbsp;</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Fluent English &amp; Dutch</span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Excellent written and verbal communication skills </span></span></span></span></span></span></span></span></li> <li><span style="font-size:12pt"><span style="color:black"><span style="font-family:&quot;Times New Roman&quot;,serif"><span style="font-style:normal"><span><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Willingness to learn new skills and technology</span></span></span></span></span></span></span></span></li> </ul> <p>&nbsp;</p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Enthusiastic self-starter with the ability to maintain a positive outlook and be proactive within a global team</span></span></span></p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Due to the high volume of applications we sometimes receive, we may only contact shortlisted candidates.&nbsp;</span></span></span></p> <p><span style="font-size:8.5pt"><span style="color:black"><span style="font-family:&quot;Arial&quot;,sans-serif">Thank you for your interest in Hasbro.</span></span></span></p>

Analyst IT (part-time)

Hasbro SA, based in Delemont Switzerland, manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries.  Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe  Hasbro BV ('the Company') provides sales/marketing and other services to HET and HIT in the Netherlands. Hasbro Emerging Markets BV ('the Company') provides services to Hasbro SA in supporting its third party distributor markets.

This is a permanent, part-time role (4 days per week)

 

 

We at Hasbro SA are looking for a new colleague on our IT department based in our Amsterdam office. Wouldn't it be great to be part of our organization, which develops and produces the most loved toys in the world? Do you want to contribute to the growth of Hasbro in challenging digital landscape and is IT your passion? Than we are looking for you and this is your chance to become our new IT Analyst!

 

 What are you going to do?

 

The Hasbro IT department is looking for an IT Analyst professional who will support our EMEA business users & internal IT.  

Hasbro is always focused on growth, you are going to contribute to this ambition in this role and at the same time you get all the opportunities to develop personally and professionally in a team with enthusiastic and ambitious colleagues.

 

 Your tasks as a Analyst IT will include

 

  • Provide 1st and 2nd line support for all technical matters within Hasbro and escalate where appropriate.
  • Use the Service Management tool for reporting and tracking Incidents and Requests ensuring SLAs are adhered to.
  • Assisting the Infrastructure team in 3rd line duties on site.
  • Complete rollout of new hardware and software, maintaining asset records.
  • Create, review and update documentation as required.
  • Assist with ad-hoc business events and special requirements.

 What do we offer you beside an attractive salary and secondary employment conditions?

  • A challenging role, within an informal and flat organization with a global reach
  • A role in which you, together with your colleagues, get a lot of freedom and ownership and you get the chance to contribute directly to the growth of our organization

 For this role we would require the following background and skills:

  • Experience working in a corporate IT support role supporting Microsoft technology
  • Excellent Customer Service skills
  • Strong administrative & organizational skills
  • Excellent working knowledge of Windows OS and MS Office, SCCM, support tools including Service Now and 0365 products
  • ITIL v3 Foundation Qualification (IT Bachelor Degree)
  • Basic knowledge of PC, LAN/WAN, Internet & Email technologies 
  • Fluent English & Dutch
  • Excellent written and verbal communication skills
  • Willingness to learn new skills and technology

 

Enthusiastic self-starter with the ability to maintain a positive outlook and be proactive within a global team

Due to the high volume of applications we sometimes receive, we may only contact shortlisted candidates. 

Thank you for your interest in Hasbro.


Job Segment: Network, Part Time, Technology

Date: Nov 26, 2019