Key Account Manager

Date: 1 Apr 2025

Location: Assago, Milan, IT, 20057

Company: Hasbro

Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries. [Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe Hasbro Italy SRL ('the Company') provides sales, marketing and other services to HET and HIT in Italy.

 

Specific Responsibilities/ Tasks:

  • Define, implement and monitor the annual business plan for the assigned customers in order to contribute to the annual revenue and profitability targets of Hasbro European Trading BV and Hasbro International Trading in the Italian market
  • Understand, comply with and optimize the Channel Distribution Strategy developed at the Regional level
  • Build and develop business relationships with customers in order to:
  • Achieve the defined HET/HIT turnover (value and volume) and market share target
  • Achieve distribution / assortment goal
  • Ensure customer profitability
  • Develop a consumer promotional plan per customer, in accordance with the guidelines provided by HET/HIT
  • Ensure accuracy and constant maintenance of sales forecasts in Logility system and other commercial planning tools
  • Manage annual contract negotiations for assigned customers, respecting the parameters defined at the Regional level
  • Manage JMA budgets
  • Manage day-to-day operations related to accounts
  • Work closely with the regional Marketing and Retail Marketing teams to:
  • Follow brand priorities
  • Define the ideal listing for each client based on priorities and spaces
  • Ensuring the correct brand statement at the point of sale, on and off line
  • Drive the implementation of Perfect Store / Perfect Screen with priority customers
  • Working closely with the Demand and Supply team in order to manage the customer's needs and inventory levels, ensuring that agreed service objectives are met

 

Financial Measures & Impact

  • Annual sales targets
  • HET/HIT customer sales targets that need to be revised on a quarterly basis
  • Management of assigned budget for Customer investments (Contractual and JMA)
  • Responsible for recommending the client's investments within the predetermined budget
  • Orders, invoices, shipments – control of orders and shipments based on stock availability
  • Manage the information flow about customer sales performances, inventory level and payments
  • Responsible for customer sales forecasting and execution of new products launches
  • Responsible for defining the business plan for customers, which must be approved by HET/HIT
  • Complete all required SOX documentation and maintain an accurate record of all agreements closed by account (internal and external)
  • Carry out a detailed analysis of the customer's development
  • In partnership with regional and local leadership, ensure that all KPIs of customers' business planning are effectively planned, monitored and recorded
  • Support Operation and Accounting departments on assigned customers and ensure ongoing administrative support
  • Share best practices and, if required, participate in cross-functional projects
  • Adopt and follow business processes and tools to effectively deliver and report results

 

Qualification requirements:

  • Excellent knowledge of data analysis and reporting tools (advanced Excel, BI tools, CRM, etc.).
  • Analytical spirit and ability to make decisions based on quantitative data
  • Sales forecasting skills and new product launches management
  • Excellent communication and teamwork skills
  • Strong results orientation and ability to work under pressure with profitability targets
  • Leadership and ability to influence internal and external stakeholders
  • Strong organizational sensitivity and effective priorities management
  • Bachelor's degree in business, marketing, management, or an equivalent field
  • An MBA or additional training in sales management is an advantage
  • Italian mother tongue
  • Professional English required (written and spoken)

 

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

 

Shortlisted candidates may be subjects to reference check.

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.