Account Executive (9-mth contract) Mon Sep 23 00:00:00 CDT 2019 Hong Kong, Hong 594272700 15590 Corporate 9 Temp <p><span style="font-size:18px"><span style="color:#000000"><span style="color:#000000">The Account Executive within the Order Generation team is accountable for ensuring all Direct Import (DI) Customer quotations, inquiries, Sales Orders and order changes are processed correctly and in a timely manner.</span></span></span></p> <p><span style="font-size:18px"><span style="color:#000000">The role is also accountable for communicating with Customers on all sales inquiry / order matters and ensuring high quality customer services are consistently delivered.</span></span></p> <p>&nbsp;</p> <p><span style="font-size:18px"><strong><span style="color:#000000">Responsibilities:</span></strong></span></p> <ul> <li><span style="font-size:18px"><span style="font-style:normal">Communicating with Customers on proposed ship dates, Sales Order (SO) changes, or any other Sales Order / inquiry related issues</span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Providing shipment extension reports, pending issues reports, and order summary to Market Sales and Customer Financial Services (CFS)</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Generating non-standard customer pro-forma invoices</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Developing preliminary container load plan for Customer Purchase Order by grouping the ship dates from various Vendors as required</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Reviewing both Vendor induced (supply-side) and Customer induced (demand-side) order change requests to assess feasibility before forwarding on to Order Processors for execution in SAP</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Liaising with Market Sales and CFS to resolve issues / discrepancies regarding Customer Purchase Orders</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Providing guidance to Order Processors for any escalated inquiries or order processing issues</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Preparing and updating management reports for all inquiries and/or orders</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Executing additional ad-hoc changes for Customer Orders Allocation</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Supporting with on-boarding of new Customers and off-boarding of existing Customers as required</span></span></span></li> <li><span style="font-size:18px"><span style="color:#000000"><span style="font-style:normal">Attending Customer seminars, toy shows, and meetings as needed</span></span></span></li> </ul> <p>&nbsp;</p> <p><span style="font-size:18px"><strong><span style="color:#000000">Requirements:</span></strong></span></p> <ul> <li><span style="font-size:18px">Bachelor&rsquo;s degree is required, preferably in business or a related field</span></li> <li><span style="font-size:18px"><span style="color:#000000">Minimum 3 years sales administration experience in consumer products industry</span></span></li> <li><span style="font-size:18px"><span style="color:#000000">Good command of written and spoken English</span></span></li> <li><span style="font-size:18px"><span style="color:#000000">Cantonese/Mandarin language skills are a plus</span></span></li> <li><span style="font-size:18px"><span style="color:#000000">Proficiency with PC operations including use of SAP and MS office suite</span></span></li> <li><span style="font-size:18px"><span style="color:#000000">Strong account management and relationship building skills</span></span></li> <li><span style="font-size:18px"><span style="color:#000000">Efficient time management. Highly driven and self-motivated</span></span></li> </ul> <p>&nbsp;</p>

Account Executive (9-mth contract)

The Account Executive within the Order Generation team is accountable for ensuring all Direct Import (DI) Customer quotations, inquiries, Sales Orders and order changes are processed correctly and in a timely manner.

The role is also accountable for communicating with Customers on all sales inquiry / order matters and ensuring high quality customer services are consistently delivered.

 

Responsibilities:

  • Communicating with Customers on proposed ship dates, Sales Order (SO) changes, or any other Sales Order / inquiry related issues
  • Providing shipment extension reports, pending issues reports, and order summary to Market Sales and Customer Financial Services (CFS)
  • Generating non-standard customer pro-forma invoices
  • Developing preliminary container load plan for Customer Purchase Order by grouping the ship dates from various Vendors as required
  • Reviewing both Vendor induced (supply-side) and Customer induced (demand-side) order change requests to assess feasibility before forwarding on to Order Processors for execution in SAP
  • Liaising with Market Sales and CFS to resolve issues / discrepancies regarding Customer Purchase Orders
  • Providing guidance to Order Processors for any escalated inquiries or order processing issues
  • Preparing and updating management reports for all inquiries and/or orders
  • Executing additional ad-hoc changes for Customer Orders Allocation
  • Supporting with on-boarding of new Customers and off-boarding of existing Customers as required
  • Attending Customer seminars, toy shows, and meetings as needed

 

Requirements:

  • Bachelor’s degree is required, preferably in business or a related field
  • Minimum 3 years sales administration experience in consumer products industry
  • Good command of written and spoken English
  • Cantonese/Mandarin language skills are a plus
  • Proficiency with PC operations including use of SAP and MS office suite
  • Strong account management and relationship building skills
  • Efficient time management. Highly driven and self-motivated

 


Job Segment: ERP, SAP, Supply, Account Executive, Technology, Operations, Sales

Date: Sep 23, 2019