Customer Service Assistant Fri Nov 15 00:00:00 CST 2019 Khimki, Mosc 608700700 17634 Corporate A Fixed Term Contract <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Hasbro Russia LLC (the Company') is Hasbro SA’s distributor for the Russian Federation. We are currently recruiting to fill the following position, working from the Company's  offices in Khimki, Moscow Region.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:black">Position Customer Service Assistant (maternity coverage) from 14 December 2019.</span></span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Main responsibilities: </span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Issue in SAP, prepare, sign and sort a VAT Invoices by customers. Formation of archive of VAT invoices.</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Formation of waybills for express-mails and courier envelopes. Send Invoices to the customers (+ dispatch address) via express-mails or courier envelopes.</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Control of sent Invoices by the register.</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Compile and maintain an archive of shipping documents (TSD): check the correctness of their of formation and paperwork (signing, dating, filling, stamping). </span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Scanning TSD and save them in SAP (Imaging).</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Form and maintain a register of the TSD (shipments) in Excel. Track the Company&rsquo;s copies of shipment documents (TORG-12 and Waybill) on hands.</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- Communicate with other Company departments, transport companies, warehouse, Archival Company (refund, replacement, reissuance) to be sure that all shipping documents on hand.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:black">- Provide TSD (scan or copy) for all requests from audit (including SOX), The Federal Tax Service, court cases with debtors requests.</span></span></span></p> <p>&nbsp;</p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Knowledge and skills:</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- university degree;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- level of English not lower than intermediate;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- at least 1 year successful experience in a similar position; </span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- good PC knowledge (Microsoft Office: Excel, PowerPoint, Word, Outlook, SAP ECC);</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- knowledge about receiving and delivery of documents to the archive, the rules for their storage and use;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- knowledge about the correct official registration of papers and prepare them for storage and use;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- knowledge about conducting the account of documents, preparation descriptions of documents and acts of destruction of documents.</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- expertise and good knowledge of the Russian legislation, normative-legal acts and operational principles of work related to shipments, goods acceptance and shipment documents preparation/ issuance processes;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- high level of attention to details and accuracy;</span></span></p> <p style="text-align:justify"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">- good team player skills, with willingness to assist other team members when needed.</span></span></p>

Customer Service Assistant

Hasbro Russia LLC (the Company') is Hasbro SA’s distributor for the Russian Federation. We are currently recruiting to fill the following position, working from the Company's  offices in Khimki, Moscow Region.

Position Customer Service Assistant (maternity coverage) from 14 December 2019.

Main responsibilities:

- Issue in SAP, prepare, sign and sort a VAT Invoices by customers. Formation of archive of VAT invoices.

- Formation of waybills for express-mails and courier envelopes. Send Invoices to the customers (+ dispatch address) via express-mails or courier envelopes.

- Control of sent Invoices by the register.

- Compile and maintain an archive of shipping documents (TSD): check the correctness of their of formation and paperwork (signing, dating, filling, stamping).

- Scanning TSD and save them in SAP (Imaging).

- Form and maintain a register of the TSD (shipments) in Excel. Track the Company’s copies of shipment documents (TORG-12 and Waybill) on hands.

- Communicate with other Company departments, transport companies, warehouse, Archival Company (refund, replacement, reissuance) to be sure that all shipping documents on hand.

- Provide TSD (scan or copy) for all requests from audit (including SOX), The Federal Tax Service, court cases with debtors requests.

 

Knowledge and skills:

- university degree;

- level of English not lower than intermediate;

- at least 1 year successful experience in a similar position;

- good PC knowledge (Microsoft Office: Excel, PowerPoint, Word, Outlook, SAP ECC);

- knowledge about receiving and delivery of documents to the archive, the rules for their storage and use;

- knowledge about the correct official registration of papers and prepare them for storage and use;

- knowledge about conducting the account of documents, preparation descriptions of documents and acts of destruction of documents.

- expertise and good knowledge of the Russian legislation, normative-legal acts and operational principles of work related to shipments, goods acceptance and shipment documents preparation/ issuance processes;

- high level of attention to details and accuracy;

- good team player skills, with willingness to assist other team members when needed.


Job Segment: ERP, SAP, Customer Service, Technology

Date: Nov 15, 2019