Specialist Sales Support

Specialist Sales Support (EMEA & Asia)

Top-line description: Working within a regional team (EMEA & Asia) to support sales team members, you will be tasked with providing ongoing process support to help build out documented sales playbooks, deliver centralised tasks and provide forecast analysis.

Tasks Involve:

• Produce phasing guidance on anticipated shipments at forecast partner (customer) / item level.
• Deliver GAP analysis sharing insights with sales leads & key account managers, highlighting risks & opportunities with sales business plans in comparison to budget (target) & demand plans.
• Support documenting sales playbook with processes and step-by-step guides.
• Maintenance of Connect Forecast tool (excel tool sales used to capture promotional activities), including system uploads.
• Work cross-functionally with a commercial focus. Creating PowerPoint presentations to concisely communicate insights to a variety of stakeholders.
• Provide cover for direct line manager when necessary, providing ongoing support to provide structure around sales planning & internal communications.
• Implement KPI measures tracking both, business plans & distribution expectations Vs actuals.
• Develop overall process around sales & demand planning conversations.
• Provide sales teams necessary data extracts when required in a clear format, additionally assisting with Logility system forecast uploads.
• Centralised tasks: inhibiting de-listed items, uploading accurate demand % splits by customer, other tasks as required.
• Maintain sales timetable across the region, aiding deadline management.
• Maintain forecast partner (customer) list, including approvals.
• Frequent review of Logility system user licenses, ensuring sales team users are set-up as appropriate.
• Set-up and document a process to conduct checks for shipments against inactive customers, communicating as necessary with commercial teams.
• Undertake any initiatives and projects that reduce duplication, drive efficiency, and increase forecast accuracy.
• Determine ways to focus on key customers & support development of sales tools and data views

Top 5 Competencies / Experience:

• Proven experience providing analytical insights to sales / commercial teams.
• Excellent analytical skills, capable of creatively designing and delivering effecting GAP analysis.
• High level of attention to detail, with ability to identify inconsistencies.
• Ability to prioritise, meet deadlines and work under pressure.
• Extremely organised with strong communication skills

Top 5 Behaviours:

• Accountable & positive attitude.
• Pro-active using initiative as required.
• Effective relationship / network builder.
• Respond well to feedback.
• Approachable character.

Due to high volume of applications, we will only contact those short listed for role.  

Our Values

• Be legendary: practice excellence, improve on our legacy, create awesomeness.
• Build a well-rounded crew: inclusivity and diversity in both our teams and games.
• Delve into dungeons: embrace challenges with openness and creativity.
• Don’t split the party: agree or disagree but commit. Collaborate and have respect for each other.
• It takes a multiverse: we are driven by the lifelong satisfaction of our fans.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.