Sr Manager, eCommerce Analytics

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Date: May 17, 2022

Location: Pawtucket, Rhode Island, US, 02861

Company: Hasbro

At Hasbro we’re changing the face of play and entertainment. We’re looking for people who want to explore, experiment and innovate to come up with the best ideas. Our culture of community, passion, integrity, creativity and inclusion has inspired our diverse team of highly skilled, highly creative and highly committed individuals for 90+ years and we believe the best is yet to come.
 

At Hasbro, we’re changing the face of play and entertainment. We’re looking for people who want to explore, experiment and innovate to come up with the best ideas. Our culture of Community, Passion, Integrity, Creativity and Inclusion has inspired our diverse team of highly skilled, creative, and committed individuals for over 90 years - we believe the best is yet to come!

 

Our Analytics, Insights and Measurements organization (AIM) is searching for Senior Manager, Consumer Direct Analytics!

 

A day in the life working with AIM...

Act as the architect of analytics for Hasbro’s direct-to-consumer offering, which is working toward a goal of being a $1B business in the coming years.

 

Direct to Consumer (DTC) is a new channel for Hasbro and its analytics capabilities are up-and-coming, so you will have a chance to create significant decisions and contributions that shape our understanding as well as the success.

 

You will be responsible for making the DTC group data-driven while empowering them to ask and answer rigorous questions that guide decisions. You will achieve this by:

  • Curating data products that package ecommerce information, site and mobile app instrumentation, and advertising performance into forms that are accessible, reliable, and easy to understand
  • Propagating techniques for consuming that data and answering basic questions, for example through dashboards, notebooks, or direct query
  • Examining the performance of the business using quantitative, statistical, and machine-learning methods, producing discrete analyses that guide business decisions
  • Manipulate order information from Shopify using SQL to join, aggregate, and filter it into readily available forms for display; document the semantics of the data to make its meaning plain
  • Provide the DTC marketing team with seamlessly attributed performance data, and guide them to advertise efficiently.
  • Devise measures of the effectiveness of merchandising tactics and site layout by analyzing sales and customer interaction data and performing experiments in the wild.
  • Supervise and analyze customer reviews and engagement at scale and by quantitative means, deploying tools that allow the team to understand and address customer problems with alacrity.
  • Listening to the business to identify the analytics capabilities needed to operate and grow the business.
  • Specifying work for and collaborating with engineers to capture the relevant data and implement required technological capabilities
  • Partnering with Consumer Insights to combine quantitative survey results and social intelligence with analytics to gain a deep understanding of our customer.
  • Assessing and engaging with vendors and outsourcers to expand the capacity of DTC analytics achieve your ends
  • Lead business reviews with meaningful insights into the drivers and barriers of business growth and act as a strategic partner to the DTC team in developing a response.

What you’ll bring...

  • Minimum 5 years experience in CPG managing analytics for a direct-to-consumer channel, ideally in a fashion category
  • Intermediate SQL in any dialect; beginning Python for analytics
  • Proficiency in Power BI, Tableau, Looker
  • Familiarity with one or more of: Shopify+, Salesforce Commerce Cloud
  • Understanding of the mechanics of site- and media- tracking that underpin tools like Google Analytics
  • Knowledge of experimental setup and statistical techniques for measuring effectiveness of marketing, sales, and merchandising
  • Experience and comfort at presenting analytical findings at the executive level


Hasbro’s world-class brands and talented people are our greatest assets. One of the ways we invest in you is through a competitive and contemporary benefits package. Your particular benefits package will depend on your position, location, local legal requirements and years with the company. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Half-day Fridays year round, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Team Hasbro Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Toy Discounts and more!

 

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

 

LI-KW10


Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island

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