QC Engineer

About Hasbro 

Hasbro is a leading games, IP and toy company whose mission is to create joy and community through the magic of play. With over 164 years of expertise, Hasbro delivers groundbreaking play experiences and reaches over 500 million kids, families and fans around the world, through physical and digital games, video games, toys, licensed consumer products, location-based entertainment, film, TV and more.   

Through its franchise-first approach, Hasbro unlocks value from both new and legacy IP, including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, MONOPOLY, HASBRO GAMES, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Powered by its portfolio of thousands of iconic marks and a diversified network of partners and subsidiary studios, Hasbro brings fans together wherever they are, from tabletop to screen.  

For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, a 2025 JUST Capital Industry Leader, one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50, and a Brand that Matters by Fast Company. For more information, visit https://corporate.hasbro.com or @Hasbro on LinkedIn.    

This role is responsible to:

• Implement Hasbro Quality Assurance policies and procedures within our OEM vendors. 
• Assess factory internal quality systems to ensure they are capable of meet Hasbro’s requirements.
• Support factory capability building and manufacturing process control to make the factory production run smoothly.
• Handle the customer and consumer complaints to work with factory to solve the problem.
• Participate, monitor, and solve the problem found in current production. (e.g. High defect rate, High reject rate, etc.)
• Work with Project Engineer and Quality Engineer in Production Pilot stage.

Responsibilities

• Work with factory for technical and Quality Audit (HIQ audit and Manufacturing process control audit), an in-depth evaluation of the manufacturer’s capability and reliability.
• Follow up of the Corrective Action Plan (CAP) submitted by factory.

• Maintain Key Performance Indicators:
  • Manufacturer’s quality system audit
  • Manufacturer’s internal procedures, subcontractor’s qualification, material storage conditions, maintenances.
  • Catch issues as early as possible and work with factory to implement suggested checkpoints.
  • May need to perform the 1st inspection and factory self-inspection audit

Years of Experience Required

• Minimum of 3 years’ relevant experience in QA Engineering, preferably in toys industry
• University graduate in Mechanical Engineering

Technical Skills Requirements

• Knowledge about Plastics processing, soft toys, electronic toys processing & testing technology, preferably in toy manufacturing.
• Regulatory and Compliance knowledge
• Toy safety standards E.g. EN:71, ISO:8124, ASTM: F963 and CCPSA knowledge.
• Knowledge of Quality Systems E.g. QMS, ISO;9001
• Auditing skills
• Good spoken and written English

Soft Skills Requirements

• He/she will be an important part of driving the success of the team’s daily operation
• Occasionally, he/she will be required to make operational decisions to ensure daily operation is efficient and effective
• Fast learner with a passion for continuous learning and expanding his/her technical skills is essential
• Strong teamwork capability, be able to cooperate with colleagues from different background, department and levels
• Showing potential or ideally some relevant experience in coaching others, e.g. leading best practice, acting as escalation point, sharing experience and information
• Respects the process and company’s practices while not afraid to challenge the status quo
• Detailed, analytical and logical thinker with the abilities in risk assessment, root cause analysis and risk management.
• Persuasive communicator, good interpersonal skill and team player.
• Frequent domestic travel and possibly international travel.

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