Account Manager, Strategic Partnerships

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

In this role, the Account Manager, Strategic Partnerships will be responsible for sustaining and growing strong, collaborative relationships with key external partners. They will ensure alignment on goals, delivering mutual value, and proactively finding opportunities to deepen engagement. Success in this role requires a strategic approach, excellent communication skills, and the ability to navigate the complexities of each partner’s unique business model.

What You'll Do:

• Manage and grow a portfolio of strategic partner relationships across North America, serving as the primary point of contact for day-to-day coordination and long-term engagement.
• Build strong, positive relationships with collaborating partners, ensuring clear communication, trust, and alignment across shared objectives.
• Understand each partner's business model, priorities, and goals to align our offerings for mutual value—always with the end user or fan experience as the guiding principle.
• Address partner inquiries, concerns, and opportunities promptly.
• Aid in planning and forecasting for initiatives that involve partners, encompassing operational needs, performance tracking, and budget alignment.
• Stay informed on partner strategies, industry trends, competitive dynamics, and end-user behaviors to advise partnership direction and planning.
• Use data and market insights to help refine engagement strategies, identify and pursue new opportunities, and strengthen overall partner satisfaction and performance.

Qualifications:

• Bachelor’s degree or equivalent experience in Business, Communications, Marketing, or a related field.
• 3+ years of experience managing strategic accounts or partnerships, ideally with large or complex organizations across retail, e-commerce, or entertainment sectors.
• Established track record of effectively using partner platforms and tools, analyzing partner data and reports, and addressing issues in partnership with external customers.
• Exceptional written and verbal communication skills, with strong attention to detail and clarity.
• Experience working with enterprise systems and tools such as SmartSheets, Tableau, and SharePoint; comfort working with data to inform decisions.
• A passion for delivering exceptional experiences to fans and end-users, with a deep appreciation for brand integrity and audience connection.
• Demonstrated success in driving cross-functional initiatives, including promotional campaigns or joint projects with partners.
• Ability to thrive in a fast-paced environment while managing multiple priorities and delivering against deadlines.
• Strong organizational skills and a proactive approach.

We’re looking for a highly motivated, relationship-focused, and data-driven individual who’s passionate about driving growth through our strategic partners. Join us in strengthening and expanding our partner ecosystem—help us drive long-term value by building best-in-class relationships that delight our fans and customers.

We are an Equal Opportunity / Affirmative Action Employer

Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

The base salary range for this position is $96,000.00 to $144,000.00. The hiring range will vary based on factors such as experience, skills, and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.

Our Comprehensive Benefits Package Includes:

• Health & Wellness: Medical, Dental, and Vision Insurance
• Time Off to Recharge: Paid Vacation & Holidays
• Financial Well-being: Generous 401(k) Match
• Life & Family Support: Paid Parental Leave
• Giving Back: Volunteer & Employee Giving Programs
• Level Up Your Skills: Tuition Reimbursement
• Exclusive Perks: Product Discounts & More!

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