Director Quality Assurance

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

We are seeking a visionary and strategic Director of Quality Assurance to lead the transformation of our QA function. This role will be responsible for elevating the team’s performance, reputation, and alignment with our rapidly growing business. The Director will bring ability to build cross functional executive level relationships, prioritization discipline, and proactive leadership to the team. This is a high-impact opportunity to reimagine how quality drives innovation, scalability, and operational excellence.

What You'll Do:

Strategic Leadership

• Develop and execute a forward-looking QA strategy aligned with organizational goals
• Champion quality as a business enabler across functions.
• Shift the team from reactive quality control to proactive quality assurance.

Team Development & Structure

• Reorganize team roles and responsibilities to optimize strengths and address gaps.
• Lead, coach, and mentor QA engineers to build cross-functional capabilities and foster culture of continuous improvement.
• Partner with the existing manager to optimally leverage subject matter expertise

Process Modernization

• Introduce scalable QA processes, automation, and tools to support innovation and compliance.
• Drive improvements in CAPA, ISO readiness, supplier audits, and product quality.
• Implement and improve metrics and dashboards to monitor quality performance and stakeholder satisfaction.

Stakeholder Engagement

• Increase trust and reputation through consistent delivery, transparency, and responsiveness.
• Lead monthly quality syncs with cross-functional teams to review critical metrics and drive continuous improvement.
• Serve as the voice of quality in leadership forums and strategic planning.

We are an Equal Opportunity / Affirmative Action Employer

Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

The base salary range for this position is $170,400.00 to $255,600.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.

Our Comprehensive Benefits Package Includes:

• Health & Wellness: Medical, Dental, and Vision Insurance
• Time Off to Recharge: Paid Vacation & Holidays
• Financial Well-being: Generous 401(k) Match
• Life & Family Support: Paid Parental Leave
• Giving Back: Volunteer & Employee Giving Programs
• Level Up Your Skills: Tuition Reimbursement
• Exclusive Perks: Product Discounts & More!

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