Intern, Customer Success

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

About Hasbro 

Hasbro is a leading games, IP and toy company whose mission is to create joy and community through the magic of play. With 165 years of expertise, Hasbro delivers groundbreaking play experiences and reaches more than 1 billion fans annually around the world, through physical and digital games, video games, toys, licensed consumer products, location-based entertainment, film, TV and more.       

Through its franchise-first approach, Hasbro unlocks value from both new and legacy IP, including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, MONOPOLY, HASBRO GAMES, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Powered by its portfolio of thousands of iconic marks and a diversified network of partners and subsidiary studios, Hasbro brings fans together wherever they are, from tabletop to screen.   

For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, a 2025 JUST Capital Industry Leader, one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50, and a Brand that Matters by Fast Company. For more information, visit https://corporate.hasbro.com or @Hasbro on LinkedIn.    

2026 Customer Retailer Success Intern

We are seeking a motivated intern to join our Commercial organization, with a primary focus on Retailer Success. This role is designed for someone who wants to take ownership of defined business problems and build practical solutions that can be implemented immediately. 

Retailer Success supports how stores enter and succeed within the Wizards Play Network (WPN). We oversee the retailer application process, onboarding experience, and ongoing retailer participation. This internship offers the opportunity to contribute directly to improving how we support and scale our retailer ecosystem. 

If you enjoy turning ambiguous challenges into structured plans and building solutions that others can use, this role will provide meaningful, hands-on experience. 

The Internship Experience

Hasbro’s Summer Internship Program offers a behind-the-scenes look at how a global play and entertainment company operates- paired with the opportunity to make a real impact.

Interns are fully embedded on their teams and trusted to own meaningful business projects aligned to team priorities. Throughout the summer, you’ll contribute to work that matters while also being part of a broader global intern cohort, gaining exposure to professional development sessions, networking opportunities, and leadership engagement designed to support your growth and learning.

What You Will do as a Customer Retailer Success Intern

• During the internship, you will lead 2–3 structured projects that address clearly defined business needs. These may include: 
• Retailer Lifecycle Improvement 
  • We will identify a friction point within the retailer onboarding or engagement process. You will work with partners to design and build a practical solution, such as a process guide, toolkit, template library, or structured framework that can be implemented by the team. 
• Cross-Functional Commercial Initiative 
  • You will partner with another Commercial team — such as Sales, Trade Marketing, Product Management, or Business Development — to support a scoped execution challenge. This may involve creating a coordination model, communication guide, or implementation resource that improves alignment across teams. 
• Operational Enablement 
  • You may also help formalize documentation, standardize internal processes, or build structured resources that improve clarity and consistency across the organization. 
• We emphasize ownership and execution. The goal is for you to leave having built something real and useful. 
• What Success Looks Like 
  • By the end of the internship, you will have: 

• Delivered 2–3 documented, implementation-ready outputs 
• Demonstrated ownership from problem definition through solution design 
• Engaged collaborators across multiple Commercial teams 
• Presented your work and recommendations to leadership 

What You Will Bring (Required qaulifications/skills/competencies):

• Currently pursuing or recently completed a Bachelor’s degree; candidates entering graduate school are welcome 

• Comfortable organizing complex information into clear structures 

• Strong written and verbal communication skills 

• Interested in commercial strategy, operations, or go-to-market models 

• Curious about how retailer ecosystems and cross-functional teams operate 

You will gain exposure to how a global commercial organization supports retailers at scale, collaborates across functions, and balances strategic thinking with operational execution. You will also receive mentorship and feedback throughout the internship. 

By the end of the program, interns leave with tangible accomplishments, a clear understanding of how their work creates value, and meaningful exposure to what a full-time, entry-level role at Hasbro could look like, positioning them well for potential future opportunities.

Program Details

• Interview Timeline: February – April
• Summer Internship Program Dates (adjust accordingly for Co-op):
• Start: Early June (target June 8)
• End: Late August (target August 21)
• Commitment: Full-time (40 hours/week)
• Compensation:
• Rates vary based on year in school, degree program, and office location
• Final rates communicated during offer process
• Location: This internship will take place in Hasbro’s Renton, WA office. This will be a hybrid opportunity where you will be expected to be in the office on Tuesdays, Wednesdays and Thursdays.

Internship Perks

In addition to competitive pay and meaningful work, Hasbro interns enjoy a range of perks designed to support well-being, connection, and growth:

• Employee product discounts across Hasbro brands
• Paid time off, including a fully paid company-wide summer break in August
• Volunteer Time Off: 4 paid hours per month to give back through the Team Hasbro volunteer program
• Access to learning and development resources throughout the summer
• Opportunities to connect with fellow interns and employees across the company

These benefits are part of our commitment to creating an inclusive, supportive, and engaging experience for early career talent.

Why Hasbro

Hasbro internships are designed as a launchpad for early career talent. Interns are given meaningful responsibility, exposure to senior leaders, and opportunities to explore long-term career paths within the company. Strong performance may lead to consideration for return or full-time roles.

We are an Equal Opportunity / Affirmative Action Employer

Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

We are an Equal Opportunity / Affirmative Action Employer

Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

The hourly rate for this position is $34.00 to $44.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.

Our Comprehensive Benefits Package Includes:

• Health & Wellness: Medical, Dental, and Vision Insurance
• Time Off to Recharge: Paid Vacation & Holidays
• Financial Well-being: Generous 401(k) Match
• Life & Family Support: Paid Parental Leave
• Giving Back: Volunteer & Employee Giving Programs
• Level Up Your Skills: Tuition Reimbursement
• Exclusive Perks: Product Discounts & More!

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