Temporary Senior Community Manager

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

As a Contract Senior Community Manager for Dungeons & Dragons, you will help drive the transformation from community reacting to community marketing, turning D&D fan passion into a proactive, growing powerhouse of advocacy. In this role, you will partner closely with the Director of Community to support community marketing strategy and intelligence, ensuring real-time understanding of community sentiment translates into meaningful product, marketing, and trust decisions. You will also extend and support creator marketing execution globally, helping scale creator activations and operations across time zones in close partnership with the Influencer Marketing Manager.

You are a key bridge between community, creators, and product, helping ensure everything we launch is informed by players, resonates authentically, and drives measurable impact.

What You’ll Do:

• Support community GTM strategy for product releases, helping design participation loops, fan activations, and community-driven campaign beats.
• Maintain a real-time understanding of community sentiment and disposition, leading community intelligence systems (weekly pulse, sentiment analysis, campaign insights, Advisory Table) and translating signals into clear risks, opportunities, and actions that inform marketing and product decisions.
• Serve as a bridge to Product, helping ensure community feedback informs roadmap decisions, messaging, and trust strategy.
• Support the development of scalable fandom programs (UGC, Discord activations, community events) that integrate into launches and ongoing brand engagement.
• Contribute to measurement frameworks across sentiment, engagement, and community contribution to business outcomes.
• Partner with the Influencer Marketing Manager to translate community insight into creator strategy, briefs, and guardrails
• Support global creator program execution across time zones, ensuring continuity of operations, activations, and campaign delivery.
• Assist in developing and maintaining creator relationships, helping ensure strong, trust-based partnerships across the creator ecosystem.
• Assist in creator campaign planning and rollout, including briefing, approvals, and performance tracking for key initiatives
• Provide sentiment-informed guidance to creators, ensuring content aligns with audience expectations and avoids risk moments.
• Help scale creator activations and content pipelines during high-volume campaign periods or major launches.
• Act as a secondary escalation point for creator-related risks, timing issues, or execution gaps.

What You’ll Bring:

• 6+ years of experience in community marketing, influencer marketing, or integrated campaign strategy.
• Deep understanding of community sentiment analysis, social listening, and audience behavior.
• Experience working with content creators, influencer campaigns, or creator ecosystems.
• Proven ability to translate insights into strategy and measurable business impact.
• Strong cross-functional collaboration skills across Product, Marketing, Legal, and Comms.
• Exceptional judgment in high-sensitivity, public-facing situations involving community or creators.
• Passion for Dungeons & Dragons, fandom culture, and player communities.
  
  

Additional Details: Please note that this is a contract role providing services to Wizards through an external staffing partner. If you are selected for this role, you will be employed by WorkWell and will not be an employee of Wizards.

• Employment Type: Temporary
• Location: Renton, WA
• Duration: 6 months
  
  

In compliance with local law, we are disclosing the hourly pay range for this role. The hourly range for this position is $50-70/hour. WorkWell offers a comprehensive benefits package, including:

• Medical
• Dental
• Vision
• Health savings accounts
• Employee assistance program
• 401(k)
• Paid Sick Leave (variable based on location)
• Paid Time Off and Holiday Pay
  
  

We are an Equal Opportunity / Affirmative Action Employer

Wizards of the Coast is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.

The hourly rate for this position is $50.00 to $70.00. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.

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