Temporary Sales Operation Coordinator

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

What You'll Do:

• Maintain and update product pricing, release dates, and SKU data in SAP and master systems.
• Resolve allocation and pricing issues on sales orders across all global channels.
• Coordinate with Finance, Studios, and Corporate to implement approved changes.
• Troubleshoot order discrepancies and ensure timely resolution with stakeholders.

Weekly Responsibilities:

• Maintain and update sales order forms for all channels (excluding Japan).
• Enter and manage channel allocations in SAP based on PCRs for all new releases.
• Reconcile allocations with vendor POs and adjust as needed with Purchasing.
• Build consignment sales orders for Secret Lair, Arena Direct, and D&D transfers.
• Adjust Amazon orders in SAP to reflect Vendor Central changes.
• Update Master SKU List and related internal trackers.
• Generate weekly allocation reports for all sales channels.
• Approve and escalate Japan sales orders with pricing validation.
• Process and track sample system orders, including onboarding new users.

Monthly/Bi-Monthly Responsibilities:

• Create pre-release order forms and solicitation grids for Magic and D&D.
• Run allocation and sample reports for Japan, Organized Play, Product Room, and internal managers.
• Distribute updated SKU list to sample users every other month.
   

Annual Responsibilities:

• Support annual pricing process in collaboration with Studios, Finance, and Hasbro Corporate.
• Serve as WotC’s Sales Ops point of contact for the Texas Distribution Center during winter break.
   

Additional Duties:

• Provide coverage for other Sales Ops team members as needed (e.g., meetings, documentation).
• Support SAP training, UAT testing, and documentation creation for internal processes.
• Take on other tasks or projects as assigned by the Demand Planning Manager.
   

What You'll Bring:

• 3+ years experience in Sales Operations, Order Management, or similar function.
• Strong working knowledge of SAP or other ERP systems.
• Advanced Excel/Smartsheet skills; comfort managing large datasets.
• Detail-oriented with exceptional organizational and follow-through skills.
• Effective communicator with cross-functional collaboration experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with consumer products, retail distribution, or game publishing a plus.
   

Additional Details:

Please note that this is a temporary assignment providing services to Wizards through an external staffing agency. If you are selected for this assignment, you will be employed by Eastridge as a W2 employee and will not be an employee of Wizards.

• Employment Type: Contingent Worker
• Location: Renton, WA
• Duration: 12 months

Compensation Range, Currency USD or CAD:

• Starting Pay Range: $26.80/hour
• Pay Range End: $40.20/hour

In compliance with local law, we are disclosing the hourly pay range for this role.

Eastridge offers US based Wizards temporary workers a comprehensive benefits package, including:

• Medical
• Dental
• Vision
• Health savings accounts
• Employee assistance program
• 401(k) retirement plan
• Employee Stock Ownership Plan
• Paid Sick Leave (variable based on location)
• Paid Time Off and Holiday Pay

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.

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