Specialist eCommerce Operations

Date: Nov 19, 2020

Location: SG

Company: Hasbro

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection.


Wizards of the Coast, a subsidiary of Hasbro, Inc., and the world's largest publisher of adventure games

The eCommerce Operations Specialist will work with the demand planner to ensure that we have the right inventory available at the right time in the right place and at the right price. This is primarily done through a variety of operations planning duties – initial print run coordination, spec changes, forecasting, product line analysis and initiation of reprints as needed. They will work closely with internal and external customers and teams to make sure that we can meet our sales goals effectively.  This role also administers several different systems and processes to support the broader sales, finance and logistics teams in achieving Wizards’ goals.  This role must be a relentless problem solver, process orientated and demonstrate forward thinking when it comes to providing recommendations.


What you'll do:

  • Coordinate the regional product planning process, ensuring effective accurate forecasting.
  • Track and optimize WotC inventories in all APAC warehouses, maintaining correct levels to meet sales demand and mitigate potential obsolescence.
  • Manage the process of setting up products for forecasting.
  • Oversee the shipping of products from production centers to APAC warehouses.
  • Review and propose improvement to APAC demand planning and supply chain processes.
  • Address demand planning related issues in a timely and effective manner.


What you'll bring

  • 2+ Years of Sales, Supply Chain or Logistics Experience
  • Experience with SAP, John Galt or other Enterprise Level Sales & Inventory systems


Knowledge, Abilities and Characteristics:

  • This individual should be technically minded and love digging into systems
  • They should be process minded – comfortable following a process and looking for improvements in that process
  • Forward thinking – Identifying potential problems before they’re a critical issue is important here
  • Clear, proactive communication is a must.  We need to hear about the problem before it’s a critical issue
  • Able to work with a very diverse group of people in different time zones, countries and cultures.


Education and Training:

  • Four-year degree in business administration, sales management, finance or similar field, or equivalent work experience required.
  • Proficient with Excel

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