Associate Specialist - Sales Support

Hasbro European Services provides various services to Hasbro business units in Europe and the Middle East and Africa.

Hasbro is currently looking for an Associate Specialist - Sales Support for our Amazon team.

Are you eager to learn and ready to challenge the way things are done? We’re looking for a proactive, curious problem‑solver who thrives in a fast‑paced team environment and isn’t afraid to make this role their own.

In this position, you’ll work closely with major customers like Amazon, so confidence in communication is key — as are excellent Excel skills and a sharp eye for detail.

If you’re within a short commute of Stockley Park, excited by the idea of hybrid working (in office Tuesday to Thursday, flexible Mondays and Fridays), and ready to grow while making a real impact, please apply!

Roles and Responsibilities: 

• Reporting to the Senior Key Account Manager (KAM) for Amazon, the key purpose of the role is to provide administrative and customer support to the wider Amazon team.

• You will upload and track all internal documentation, subject to clear communication from KAMs.
• Undertake daily performance tracking.
• With direction from the sales team, provide ad-hoc analysis, data collection/tracking.
• Do data entry into required systems and reports (with direction from the sales team).
• Support the promotional planning process and post-promotion analysis.
• Take responsibility for achieving excellent levels of delivery of all tasks requested and excellent customer service/customer satisfaction when dealing with Amazon, both internally and externally. 
• Attend all appropriate sales and internal meetings.
• Collate and communicate new Fan pre-order set-ups with Amazon POC and audit on go-live date for all markets to ensure pre-order buy box is live.
• Run a weekly audit on live pre-order ASINS to ensure they are live and to log sales performance.
• Assist in ensuring all new products are set up promptly and audit on-site content to ensure Perfect Launch criteria is met.
• Collate, communicate, and audit on-site product variations.

Qualifications required: 

• Good levels of numeracy and literacy
• Degree-level education ideally
• Fluent in English

Competencies:

• Excellent Customer Service skills
• Excellent administration and organisational skills
• Advanced PC skills – MS Word and Excel – and the ability to learn new packages
• Able to prioritise, meet deadlines, and work under pressure
• An organised individual who pays close attention to detail
• Approachable, enthusiastic, and proactive manner
• A capable problem solver
• Curious and solution-oriented

We Play to Win with our Leadership Principles:

• Knowing is Half the Battle
• Break the Mold
• Take Charge
• Be Legendary
• Friendship is Magic
• Matrix of Leadership

#LI-Hybrid

Hasbro is an Equal Opportunities Employer

The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at Hasbro, and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Interviews at Hasbro take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let your recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.