Specialist Sales Operations - 12-month contract

Hasbro European Services provides various services to Hasbro business units in Europe and the Middle East and Africa.

Sales Operations Specialist – Maternity Contract

Based in: Stockley Park, Uxbridge, UK

Hybrid working: Tuesdays, Wednesdays, Thursdays in the office

Join our regional Sales Operations team as a Specialist for a 1-year maternity cover (Full Time Contract). This role offers an exciting opportunity to be part of a central Hasbro team, where you will be responsible for key operational and planning tasks and support business-critical projects. The regional Sales Operations team delivers centralized tasks for the markets of Europe, the Middle East, Africa, and often the Asia-Pacific markets too.

We are looking for a self-starter with a great team spirit who enjoys supporting people and teams. Key skills needed include proficiency in Excel and PowerPoint for reporting and data presentation, a passion for process problem-solving, attention to detail, numerical accuracy, and a passion for helping people and teams succeed. Previous experience in Sales Operations, Demand Planning and Forecasting, and project management would be a distinct advantage!

Sales Operations governs and delivers fundamental processes for the commercial teams, such as Ranging, Pricing, Compliance Certificates, Direct Imports, Product Information, Asset Delivery, and Sales Forecasting. Our centralised work supports the Commercial teams and our customers, and we also collaborate with regional Demand and Supply Planning teams.

Guide to Key Responsibilities:

• Working on Key Projects

• Sales Forecasting transformation
• Sales data innovation
• Sales Customer Master data clarity

• Direct Import Support Tasks

• Identify and resolve unprocessed orders
• Report on order book gaps
• Conduct key customer forecast and pricing checks

• Asset Management & Delivery Tasks

• Receive and process customer asset requests from the sales team and customers
• Deliver a variety of assets, including lifestyle images, pack shots, videos, eCopy, listing and quote sheets, and new line forms
• Maintain compliance with On Shelf Dates and handle IP-sensitive data securely
• Use and manage tools such as PIM (Product Information Management)
• Assist with mapping and maintaining retailer templates within Apptastic
• Identify and address gaps in data or missing assets

• Sales Forecasting

• Produce sales forecast and order gap reports
• Contact the Sales team to report explanations on the biggest forecast changes
• Ensure key activations have a forecast from all key customers

• Other

• Complete audits that identify gaps in data
• Complete requests for missing items/pricing to be set up
• Support key regional projects owned by Sales Operations

Required Skills & Qualifications:

• Advanced proficiency in English (verbal and written)
• Numerical accuracy
• Attention to detail
• Strong organization and communication
• Proficiency in Excel (e.g., VLOOKUP, SUMIF, AVERAGEIF) and confidence in handling data and reporting
• Interest in AI and business technology
• Adaptability to work in a fast-paced, evolving role with changing priorities
• Experience in planning and forecasting is a distinct advantage
• Able to commit to a 12-month contract

We Play to Win with our Leadership Principles:

• Knowing is Half the Battle
• Break the Mold
• Take Charge
• Be Legendary
• Friendship is Magic
• Matrix of Leadership

#LI-Hybrid

Hasbro is an Equal Opportunities Employer

The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at Hasbro, and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Interviews at Hasbro take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let your recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.