Key Account Specialist

Hasbro SA, based in Delemont Switzerland, manufactures and sells Hasbro toy and games products around the world. Hasbro European Trading BV ('HET') is Hasbro SA’s distributor in Europe, which sells to Hasbro SA’s customers in all major European countries.  Hasbro International Trading BV ('HIT') is Hasbro SA's distributor for Direct/FOB sales in Europe Hasbro Iberia SL provides sales, marketing and other services to HET and HIT in Spain and Portugal.

Key Account Specialist
 
As a Key Account Specialist at Hasbro, you will support the execution of account strategies and sales initiatives for key customers. Working closely with the Commercial Manager, you will help ensure accurate forecasting, order management, promotional implementation, and cross-functional coordination to deliver excellent customer service and achieve business targets.
 
Key Responsibilities:

•    Support the implementation of customer business plans and promotions as directed by the Commercial Manager.
•    Monitor and maintain accurate sales forecasts and product demand using tools like Logility and other commercial systems.
•    Ensure timely processing and follow-up of orders, shipments, and invoices.
•    Assist in managing the execution of marketing activities and promotional budgets.
•    Track customer performance against targets and highlight risks and opportunities.
•    Collaborate with the Digital, Demand Planning, Supply Chain, and Finance teams to ensure seamless execution of customer needs.
•    Monitor inventory levels, customer investment budgets, and promotional effectiveness.
•    Maintain accurate customer data and documents, including contracts, sales agreements, and SOX compliance records.
•    Participate in business reviews and customer presentations by preparing data and materials.
•    Follow Hasbro's business processes and tools to ensure consistent reporting and execution.
•    Provide administrative support related to key account operations and sales tracking.
 
Qualifications and skills required:

•    Bachelor’s degree in Business, Marketing, Management, or a related field.
•    2+ years of experience in sales support, account coordination, or a related commercial function.
•    Proficient in Microsoft Excel; familiarity with BI tools, CRM, and forecasting software (e.g., Logility) is a plus.
•    Strong organizational and time-management skills with attention to detail.
•    Excellent interpersonal and communication skills.
•    Analytical mindset with the ability to interpret sales data and trends.
•    Ability to collaborate cross-functionally in a dynamic and fast-paced environment.
•    Professional proficiency in Spanish and English (written and spoken) required. Fluency in Portuguese/French is an advantage.
•    Experience in the toy, FMCG, or retail industry.
•    Understanding of promotional mechanics and sales operations.

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We are an Equal Opportunity / Affirmative Action Employer
The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.
 
Shortlisted candidates may be subject to a reference check.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

Hasbro is an Equal Opportunities Employer

The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at Hasbro, and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. 

Interviews at Hasbro take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let your recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.